Uni30fin works with frontline workgroups to develop a culture and discipline of process improvement. We work with clients to focus on new value creation and transformation after we engage to measure the output of particular business processes and provide strategic advice on how to improve the processes for sustained results.

Uni30fin uses journey mapping as a tool to help companies see what their customers and partners truly want—the real moments of truth and the ways in which customers go about achieving their needs. Uni30fin works with clients to understand how that experience aligns with internal organizational structures, service delivery models, and metrics. By investing time in understanding the path a customer takes, the people and functions they interact with along the way, and other enablers and obstacles to doing business with, a journey map will provide a complete picture of the customer experience.

Software applications developed through the agile process have three times the success rate of the traditional waterfall method and a much lower percentage of time and cost overruns. The secret is trial and error and delivery through an iterative process with reduced upfront planning. More and more of our clients are interested in leveraging the concept of “agility” to react quickly to change. Uni30fin can provide Agile PM services to help you to realize expected business and customer outcomes more efficiently and with more rapid response.